FAQs

What types of baby products do you offer?

Our store specializes in a variety of baby products designed to enhance the parenting experience. We offer items such as the Flower Ring Baby Teether and Nibble Buddy, which are crafted with safety and sensory exploration in mind. All products prioritize high-quality, non-toxic materials and feature charming designs.

Are your products safe for my baby?

Yes, safety is our top priority. All of our products are made from non-toxic materials that meet stringent safety standards. We ensure that each item is thoroughly tested to provide a safe and enjoyable experience for your little one.

How can I return an item?

If you wish to return an item, you may do so within 2 days of receiving it. The item must be unused, in its original packaging, and in the same condition as received. Please contact us with your order number and reason for the return to initiate the process.

What is the shipping time for my order?

Orders are processed within 1-3 business days after confirmation. Once shipped, standard shipping typically takes 2-3 business days. Shipping rates are calculated at checkout based on your location and order weight.

What should I do if my order is damaged or incorrect?

If you receive a damaged or incorrect item, please contact us within 2 days of delivery. We will require photos of the item to assist you in replacing it at no extra cost.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment until it arrives at your designated address.

What happens if my package is lost during shipping?

In the event that your package is lost or damaged during shipping, please contact us immediately. We will assist you in resolving the issue and ensuring that you receive your order or a suitable replacement.

Are there any non-returnable items?

Yes, certain items are non-returnable, including used or washed products, personalized or customized items, and items returned after 2 days of delivery. Please review our return policy for more details.